These terms and conditions (from now on the "conditions of sale") govern all sales contracts concluded between the user (from now on "customer") and the company International design S.r.l. through the website www.viadurini.it (now the "site") and concerning the products described in the site's virtual storefronts.
Customer acknowledges and agrees that all communications relating to the General conditions of sale and other communications that the customer and International design Exchange in electronic form fulfil the requirement of the written form, save the specific indications referred to in these general conditions or the law forecast.
In order to complete purchases on your Website the customer must perform its own registration and creation of your account on the site as indicated in the following paragraph 1). The trades executed on the site are subject to these general conditions of sale.
International design reserves the right to modify at any time the terms and conditions of sale, without prejudice to the application to the single sale of General conditions of sale in force at the time of sending the purchase order by the customer.
It is therefore intended that any changes and/or new terms and conditions will come into force from the moment of their publication on the site. For this reason, clients are invited to regularly access to the site and to check the possible publication of updated terms and conditions.
1. ACCESS TO THE WEBSITE ANG REGISTER.
Access to the services offered by the site is reserved exclusively for users who are 18 years.
The registration is completely free.
To create your account, the customer must click on "register", fill in the form with all required information and send it via the "send" button. The customer will receive by e-mail a confirmation from International design.
At the time of registration is also required that the customer expresses, through the box, check your acceptance of the terms and conditions of Sale. It is therefore understood that the non-acceptance of the General conditions of sale will make it impossible to complete the registration process and, thereby, to make purchases on the site.
By registering, the Customer warrants that the information provided are true and complete.
The login credentials to the website are strictly personal and not transferable or used in any way by third parties.
With the site registration and approval of these general conditions of sale customer agrees to receive to the e-mail address indicated when registering trade alerts relating to products from time to time on the storefronts of www.viadurini.it. This authorization may be revoked at any time if the customer decides not to further receive these warnings, at the bottom of the newsletter you will find the instructions for the cancellation of your membership going to mail email@example.com, or write.
2. DIRECT INFORMATION ON THE CONCLUSION OF THE CONTRACT
(art. 12 of Legislative Decree 70/2003).
Pursuant to D.lgs. 70/2003, containing regulations for electronic commerce, the customer is hereby informed of the following:
a) the display of the products on the site constitutes an invitation to offer for International design; This means that by checking one or more of the products they will simply be placed in your shopping cart awaiting the execution of subsequent stages of conclusion of the contract of sale;
b) once the choice of products that you intend to purchase you must click the "Proceed to complete the order" and enter your billing information;
c) by clicking on "continue to complete the order" you can view a summary of the choices made and correct them, if in the case of input errors and / omissions;
d) after confirming the choices and indicated the mode of payment from the available you will be buying or booking or reservation of products in the shopping cart to the General Conditions of Sale;
e) at the reception of the order, International Design will send an confirmation email to the email address given by the customer, containing the total amount of the order. This confirmation mail constitutes only the booking of the product
and will activate the process of verification
of the order. The order is considered confirmed and accepted by International Design only after the sending of the second email, communicating the confirmation of the processing status of your ordered products
f) the order and the order confirmation will be stored in the database of International design for the time necessary to execute the order and, in any case, in terms of law.
g) despite our best efforts, we cannot exclude that a small amount of our wide range of 7000 articles on our e-commerce may have a different price than the one stated by mistake. We will check the correctness of the prices during the process of verification of your order and its subsequent processing and shipping. Whether there may be inconveniences and the price on the website is inferior than its real price, we will contact you to ask you if you wish to buy the same product at its true price. Your order cannot be accepted otherwise.
If the correct price of the product is inferior to the one on the website, we will charge you only the correct price and we will send the article to you.
h) despite the best efforts of the International Design Customer acknowledges and agrees that in some cases it is possible that one of the most chosen products are not available (please refer to the reading of paragraph 2 of the General Conditions of Sale);
i) under the "My Orders' the customer can access at any time to their orders and browse the status of evasion.
l) the customer will be notified of the delivery of goods within 72 hours
, in a communication to the mail address indicated during the purchase;
m) once the official communication of the shipment has been sent ("your order has been dispatched"), the customer will no longer have the right to cancel the order.
3. AVAILABILITY 'PRODUCTS AND PRICES
The products published in the window will remain available for an indefinite period and for an unlimited number of products.
All product prices, shipping costs and any additional costs, will be separately expressed in Euro and are inclusive of VAT (Value Added Tax).
The price of the products may be changed without notice, provided that the price charged to the customer will be published on the site and reported on the order confirmation sent by International design. The products will remain the property of International design until full payment in full by the Customer of the purchase price, shipping costs and any other additional cost. It can happen, also because of the possibility that more customers simultaneously acquire the same product, that the product is no longer available. If payment of the amount due for the product (including shipping charges and any additional ones) has already been made, Internationl design send the customer an e-mail communication by communicating the amount of the refund (price and shipping costs and any other additional cost paid).
If the order containing multiple products, the unavailability of one or more of the products will not attribute any case the customer the right to cancel the entire order. For partial cancellations will then match partial repayments.
4. RULES 'OF PAYMENT
The method of payment is the one chosen by the customer from the options:
• Credit Card
• Prepaid Card
• Bank Transfer
Safety is a priority for viadurini, so your information will be encrypted. All payments will be processed through a server-to-server connection through the use of secure protocol SSL (Secure Sockets Layer) with 128-bit encryption and protocol VERISIGN.
5. PRODUCT DELIVERY - ACCEPTANCE SUBJECT
The delivery time is indicated on each product, in a particular case will be sent a communication prevail over any claim because it takes into account all the particular circumstances (eg. The presence of multiple products, away, uncomfortable seats, delivery abroad ect.). Viadurini isn't responsible for delays caused by couriers.
If they occur involving unforeseen delay or inconvenience to the customer, such as but not limited to unforeseeable circumstances or force majeure, International design will send the customer an e-mail containing communication, in some cases, a gift coupon to spend on viadurini.co.uk.
In the case of "Acceptance conditional" received the package, the customer have to immediately send an e-mail to firstname.lastname@example.org, the Customer must attach some pictures of the package.
"Acceptance conditional", to be valid and enforceable, must be complete and indicate at the time of delivery, the specific reason why the reserve is formulated (ex. I accept with because the package is opened, or accept it with reserve because the package is wet ect.), otherwise the refund can not be made.
Please remember that your order will be delivered outside your house, on the street level (curbside). No delivery to the floors is foreseen if not agreed with a quotation. In case, in the page order confirmation at point 5, it will not be expressly indicated the delivery at floor, the service isn't provided under any circumstances. Some products may arrive disassembled. Viadurini doesn't make the service of installation.
5.1 POSSIBLE SHIPPING SUPPLEMENTS:
Due to the possibility of delivery to places that are not easily accessible because of the geographic nature or traffic restrictions such as:
- Pedestrian or limited traffic areas (ZTL)
- Streets and roads with difficulty accessing vehicles such as trucks and vans (vehicle size from 7m to 12m)
- Areas affected by works, construction sites, roads modified temporarily
- Smaller islands depending on the country
Supplements may be applied to the common shipping costs presented on the website. We therefore invite you to contact us if you believe that one or more of the causes mentioned above may affect the place requested for the delivery of the goods. Any additional costs caused by similar problems and not previously reported, can be requested at the time of order confirmation or before shipment to be paid. We therefore advise you, for any additional information, to contact our customer service
6. PRODUCT WARRANTY
All products sold on the site are warranted by law.
In particular, the rights arising from this warranty may be exercised provided that the products have been used according to its instructions to each of them properly and with due diligence, in accordance with the intended use and as provided in the attached instructions and upon presentation of the customer's invoice.
If the customer is consumer, International design lends the guarantee of conformity referred to art. 128 to Code of Consumption (legal guarantee). In this case, therefore, the customer shall be entitled:
-restoration no expense for the conformity of the goods by repair or replacement, in accordance with paragraphs 3, 4, 5 and 6 of art. 130 of the Consumer Code, which is:
-a reduction of price or cancellation of the contract, in accordance with paragraphs 7, 8 and 9 of the same article of law. International design meets compliance defects if they occur within two years from the date of delivery of the product.
In order to take advantage of the legal guarantee, the customer must report to International design the lack of conformity within two months from its discovery. Direct action to enforce the lack of conformity is prescive in any case within a period of 26 months starting from delivery.
It is understood that the effect of the settings of computer systems, computers, displays used by the customer images and colours of the products published on the site may be different from real ones. Expenses related to the return of products due to the operation of the guarantee shall be borne by the International design and/or furnishers.
In the event of unavailability of the product or withdrawal of the customer, as it can be better regulated in these General Conditions of Sale, International design will impart to his credit institution to refund the amount paid at the time of purchase.
A refund may be made within the period of 30 days from the date of actual receipt of payment by the customer, through media and accreditation to the coordinates from this indicated.
8. RIGHT OF WITHDRAWAL AND RETURN PROCEDURE
The customer has the free right to withdraw without penalty within 14 working days by International design of the order confirmation, shipping via communication by certified mail, or in the same period of the telegram, telex, fax and e-mail provided that the communication is still confirmed by delivery a certified mail within the next 48 hours.
With the receipt by International design of notice of withdrawal of the customer, in the terms and conditions above, the contract will be dissolved and International design will return the amount paid by the customer. In any case, the right of withdrawal is excluded if the purchased product consists:
(i) the supply of goods made to specifications or clearly personalized or which, by their nature, can not be returned or are liable to deteriorate or expire rapidly;
(ii) the supply of audio or computer software unsealed by the consumer.
If the customer has already taken delivery of the products will also have to carry out promptly made by the requirements of the procedure "Easy Return". The products returned must be intact, with original packaging and complete with documents (for this point follow the procedure "Easy return").
To make a "Easy Return" the customer must follow the following steps:
a) Send an email to email@example.com, explaining the return's reasons. Send some pictures if the article is damaged. An operator will guide you.
b) The goods to return must be intact, in the original conditions and properly wrapped and packed in their original packaging
c) Return shipping costs will be charged to the customer.
All items must be undamaged, unworn and unstained, in their original packaging. Failure to comply with these terms and conditions shall result in losing the right of withdrawal.
We kindly invite our customers to cooperate by following our return policy and by not shipping back items not covered by the right of withdrawal.
Once sent the official communication of the shipment("your order will be shipped") the customer will not have the right to cancel the order.
9. WAIVER AND TOLERANCE--EXCLUSION OF LIABILITY FOR UNFORESEEABLE CIRCUMSTANCES AND FORCE MAJEURE
In the event of default by the Customer to these Conditions of Sale, the failure by the International design of the right to take action against him, is not a waiver to act for the violation of commitments undertaken.
International design will not be liable for the failure of the present General Conditions of Sale in the event that this is derived from unforeseeable circumstances and/or force majeure, including but not limited to, those related to natural disasters, acts of terrorism, war, network failures and/or blackouts.
10. APPLICABLE LAW AND JURISDICTION
These Terms and Conditions of Sale and then the contract between the Customer and International design is subject to the Law of the Italian Republic and is returned to the jurisdiction of the Italian judge, subject to the limitations of law in the event that the customer holds the quality of consumer.
Any dispute relating to the contract between the Customer and International design and with the General Terms and Conditions of Sale - including by way of example and not exhaustive those related to its interpretation, execution, resolution, termination, cancellation, revocation - the parties elect which hole the only hole of Rimini, with the exception of any other forum.
The possible invalidity of individual clauses of General Conditions of Sale is not to imply in any case, the invalidity of the whole contract of sale or the General Conditions of Sale.
11. CONTACTS AND COMMUNICATIONS
Subject to the provisions of the legislation on the subject of judicial notifications, for the purposes of the present General Conditions of Sale and the contract of sale the Customer declares that he wishes to receive all communications from the addresses listed in the time of registration to the Site, including email. For the comunication addressed to International design you indicate the following addresses:
International design s.r.l. Via del Pino 21, 47822 Santarcangelo di Romagna (RN) ITALY - C. F. and P. I: 04187360401 Number REA RN 329370, firstname.lastname@example.org.